NPS calculator
Net Promoter Score, without a spreadsheet.
Enter the number of promoters (9–10), passives (7–8), and detractors (0–6). NPS is the percentage of promoters minus the percentage of detractors.
NPS 0
Neutral · 0 responses
Formula
NPS = % promoters − % detractors. Passives count toward the total number of responses but do not add or subtract from the score. The resulting score ranges from −100 to +100.
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