Feedback

Product Feedback

Learn which features users love, what is missing, and how satisfied they are overall.

5

Questions

~4 min

Completion time

Free

No cost

No account needed until you publish.

Questions preview

1

How would you rate our product overall?

star rating required
2

Which features do you use most frequently?

checkbox
Core feature AReports & analyticsIntegrationsMobile app +2 more
3

What features are you missing that would make this product more useful for you?

textarea
4

How satisfied are you with the product overall?

likert scale required
5

How likely are you to recommend this product to others?

nps scale required

When to use it

Use the template when the answers can change a decision.

  • After a meaningful customer interaction
  • When you need a specific improvement priority
  • As a lightweight recurring pulse

Customize before sending

Treat the questions as a starting point.

  • Name the product, interaction, or moment you want rated
  • Remove any question you will not act on
  • Keep one open-ended prompt for context
Why these questions?

This template intentionally mixes structured answers with a small amount of open text. Structured questions make patterns easier to compare; open text gives respondents room to explain what a score alone cannot.