Feedback
Website Feedback
Find out how visitors discovered your site, how easy it was to navigate, and what content is missing.
5
Questions
~3 min
Completion time
Free
No cost
No account needed until you publish.
Questions preview
1
How did you find our website today?
radio required
Search engine (Google, Bing, etc.)Social mediaReferral from a friend / colleagueClicked an ad +2 more
2
How easy was it to find the information you were looking for?
star rating required
3
How would you rate the quality of our content?
star rating required
4
Was there any information you expected to find but could not?
textarea
5
Overall, how would you rate your experience on our website?
star rating required
When to use it
Use the template when the answers can change a decision.
- After a meaningful customer interaction
- When you need a specific improvement priority
- As a lightweight recurring pulse
Customize before sending
Treat the questions as a starting point.
- Name the product, interaction, or moment you want rated
- Remove any question you will not act on
- Keep one open-ended prompt for context
Why these questions?
This template intentionally mixes structured answers with a small amount of open text. Structured questions make patterns easier to compare; open text gives respondents room to explain what a score alone cannot.
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